{"id":615,"date":"2026-05-09T09:00:00","date_gmt":"2026-05-09T09:00:00","guid":{"rendered":"https:\/\/demo.goodlayers.com\/infinite\/homepages\/main5\/2026\/05\/09\/one-direction-argued\/"},"modified":"2026-05-09T09:00:00","modified_gmt":"2026-05-09T09:00:00","slug":"one-direction-argued","status":"publish","type":"post","link":"https:\/\/dgbds.uk\/?p=615","title":{"rendered":"One direction, argued"},"content":{"rendered":"<div class=\"pixe-editor pixe-box-sizing\" ><div class=\"pixe-wrapper\" data-id=\"pixe-main-13\"  ><div class=\"pixe-wrapper-content\"  ><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-2\"  ><div class=\"pixe-inline\" data-typo-preset=\"caption\" ><p>( 01&nbsp;&nbsp;Journal )<\/p><\/div><\/div><div class=\"pixe-item pixe-item-title\" data-id=\"pixe-main-3\"  ><h1 class=\"pixe-inline\" data-typo-preset=\"display\" >One direction, argued<\/h1><\/div><div class=\"pixe-column\" data-id=\"pixe-main-7\" data-width=\"1-1\"  ><div class=\"pixe-column-content\" ><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-4\"  ><div class=\"pixe-inline\" data-typo-preset=\"caption\" ><p>Process<\/p><\/div><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-5\"  ><div class=\"pixe-inline\" data-typo-preset=\"caption\" ><p>09 May 2026<\/p><\/div><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-6\"  ><div class=\"pixe-inline\" data-typo-preset=\"caption\" ><p>5 min read<\/p><\/div><\/div><\/div><\/div><div class=\"pixe-column\" data-id=\"pixe-main-12\"  ><div class=\"pixe-column-content\" ><div class=\"pixe-item pixe-item-divider\" data-id=\"pixe-main-8\"  ><div class=\"pixe-divider-wrap pixe-divider\" ><\/div><\/div><div class=\"pixe-column\" data-id=\"pixe-main-11\" data-width=\"1-1\"  ><div class=\"pixe-column-content\" ><div class=\"pixe-item pixe-item-image pixe-type-flex\" data-id=\"pixe-main-9\"  ><div class=\"pixe-image\" ><img width=\"1000\" height=\"1250\" src=\"https:\/\/dgbds.uk\/wp-content\/uploads\/2026\/08\/elena-marsh-portrait.jpg\" class=\"attachment-full size-full\" alt=\"Portrait of Elena Marsh\" srcset=\"https:\/\/dgbds.uk\/wp-content\/uploads\/2026\/08\/elena-marsh-portrait.jpg 1000w, https:\/\/dgbds.uk\/wp-content\/uploads\/2026\/08\/elena-marsh-portrait-240x300.jpg 240w, https:\/\/dgbds.uk\/wp-content\/uploads\/2026\/08\/elena-marsh-portrait-819x1024.jpg 819w, https:\/\/dgbds.uk\/wp-content\/uploads\/2026\/08\/elena-marsh-portrait-768x960.jpg 768w, https:\/\/dgbds.uk\/wp-content\/uploads\/2026\/08\/elena-marsh-portrait-10x12.jpg 10w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/div><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-10\"  ><div class=\"pixe-inline\" data-typo-preset=\"body-small\" ><p>Elena Marsh<br><span style=\"font-size: 13px;line-height: 18.2px;color: var(--pixe--color--caption)\">Founder, Strategy<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"pixe-wrapper\" data-id=\"pixe-main-16\"  ><div class=\"pixe-wrapper-content\"  ><div class=\"pixe-item pixe-item-image pixe-type-flex\" data-id=\"pixe-main-14\"  ><div class=\"pixe-image\" ><img width=\"1920\" height=\"823\" src=\"https:\/\/dgbds.uk\/wp-content\/uploads\/2026\/08\/direction-gallery-interior.jpg\" class=\"attachment-full size-full\" alt=\"Gallery interior with visitors\" srcset=\"https:\/\/dgbds.uk\/wp-content\/uploads\/2026\/08\/direction-gallery-interior.jpg 1920w, https:\/\/dgbds.uk\/wp-content\/uploads\/2026\/08\/direction-gallery-interior-300x129.jpg 300w, https:\/\/dgbds.uk\/wp-content\/uploads\/2026\/08\/direction-gallery-interior-1024x439.jpg 1024w, https:\/\/dgbds.uk\/wp-content\/uploads\/2026\/08\/direction-gallery-interior-768x329.jpg 768w, https:\/\/dgbds.uk\/wp-content\/uploads\/2026\/08\/direction-gallery-interior-1536x658.jpg 1536w, https:\/\/dgbds.uk\/wp-content\/uploads\/2026\/08\/direction-gallery-interior-18x8.jpg 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-15\"  ><div class=\"pixe-inline\" data-typo-preset=\"caption\" ><p><span style=\"color: var(--pixe--color--primary)\">Pl.&nbsp;01<\/span>&nbsp;&nbsp;Review room, single-route presentation<\/p><\/div><\/div><\/div><\/div><div class=\"pixe-wrapper\" data-id=\"pixe-main-56\"  ><div class=\"pixe-wrapper-content\"  ><div class=\"pixe-column\" data-id=\"pixe-main-55\"  ><div class=\"pixe-column-content\" ><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-17\"  ><div class=\"pixe-inline\" data-typo-preset=\"text\" ><p>Why we present a single route rather than three, and what has to be true for that to be fair to the client rather than merely convenient for us.<\/p><\/div><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-18\"  ><div class=\"pixe-inline\" data-typo-preset=\"text\" ><p>Three routes look generous. In practice two of them are built to lose, everyone in the room can tell which, and the conversation becomes a vote instead of a decision.<\/p><\/div><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-19\"  ><div class=\"pixe-inline\" data-typo-preset=\"text\" ><p>It is also dishonest work. We do not believe in all three, and pretending otherwise is a strange way to start a relationship.<\/p><\/div><\/div><div class=\"pixe-item pixe-item-title\" data-id=\"pixe-main-20\"  ><h3 class=\"pixe-inline\" data-typo-preset=\"text\" >What a single route requires<\/h3><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-21\"  ><div class=\"pixe-inline\" data-typo-preset=\"text\" ><p>Presenting one direction only works if the client can genuinely reject it, and that means the reasoning has to be visible before the artefact is. We show the constraint list, the routes we tried and abandoned, and why. The recommendation arrives last, and by then it is rarely a surprise.<\/p><\/div><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-22\"  ><div class=\"pixe-inline\" data-typo-preset=\"text\" ><p>For it to be fair, four things have to be true:<\/p><\/div><\/div><div class=\"pixe-column\" data-id=\"pixe-main-25\" data-width=\"1-1\"  ><div class=\"pixe-column-content\" ><div class=\"pixe-item pixe-item-divider\" data-id=\"pixe-main-23\"  ><div class=\"pixe-divider-wrap pixe-divider\" ><\/div><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-24\"  ><div class=\"pixe-inline\" data-typo-preset=\"text\" ><p>The client saw the alternatives while they were still alive, not as corpses in an appendix<\/p><\/div><\/div><\/div><\/div><div class=\"pixe-column\" data-id=\"pixe-main-28\" data-width=\"1-1\"  ><div class=\"pixe-column-content\" ><div class=\"pixe-item pixe-item-divider\" data-id=\"pixe-main-26\"  ><div class=\"pixe-divider-wrap pixe-divider\" ><\/div><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-27\"  ><div class=\"pixe-inline\" data-typo-preset=\"text\" ><p>The reasoning is written down and can be argued with line by line<\/p><\/div><\/div><\/div><\/div><div class=\"pixe-column\" data-id=\"pixe-main-31\" data-width=\"1-1\"  ><div class=\"pixe-column-content\" ><div class=\"pixe-item pixe-item-divider\" data-id=\"pixe-main-29\"  ><div class=\"pixe-divider-wrap pixe-divider\" ><\/div><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-30\"  ><div class=\"pixe-inline\" data-typo-preset=\"text\" ><p>Rejecting it costs them nothing but time, and we say so out loud<\/p><\/div><\/div><\/div><\/div><div class=\"pixe-column\" data-id=\"pixe-main-34\" data-width=\"1-1\"  ><div class=\"pixe-column-content\" ><div class=\"pixe-item pixe-item-divider\" data-id=\"pixe-main-32\"  ><div class=\"pixe-divider-wrap pixe-divider\" ><\/div><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-33\"  ><div class=\"pixe-inline\" data-typo-preset=\"text\" ><p>We have been wrong in front of them before, and admitted it<\/p><\/div><\/div><\/div><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-35\"  ><div class=\"pixe-inline\" data-typo-preset=\"text\" ><p>Without the fourth, the first three read as confidence rather than candour.<\/p><\/div><\/div><div class=\"pixe-item pixe-item-divider\" data-id=\"pixe-main-36\"  ><div class=\"pixe-divider-wrap pixe-divider\" ><\/div><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-37\"  ><div class=\"pixe-inline\" data-typo-preset=\"display\" ><p>A single route is not a stronger opinion. It is a more exposed one.<\/p><\/div><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-38\"  ><div class=\"pixe-inline\" data-typo-preset=\"caption\" ><p>Studio principle, revised 2023<\/p><\/div><\/div><div class=\"pixe-item pixe-item-divider\" data-id=\"pixe-main-39\"  ><div class=\"pixe-divider-wrap pixe-divider\" ><\/div><\/div><div class=\"pixe-item pixe-item-title\" data-id=\"pixe-main-40\"  ><h3 class=\"pixe-inline\" data-typo-preset=\"text\" >When it goes wrong<\/h3><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-41\"  ><div class=\"pixe-inline\" data-typo-preset=\"text\" ><p>It goes wrong when the exploration happened privately. If the client meets the abandoned routes only in a slide titled &lsquo;also considered&rsquo;, they are right to feel managed, and the single recommendation looks like a decision already taken. We now share work in progress weekly, ugly, with the dead ends still attached.<\/p><\/div><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-42\"  ><div class=\"pixe-inline\" data-typo-preset=\"text\" ><p>It also goes wrong with a client who has to sell the work upward to people who were in none of those conversations. In that case one route is not enough &mdash; not because the thinking is weaker, but because the audience is different. We now ask early who has to be convinced later, and build for that person too.<\/p><\/div><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-43\"  ><div class=\"pixe-inline\" data-typo-preset=\"text\" ><p>Twice in four years a client has rejected the single route outright. Both times we went back with a second, and both times the second was better, because the rejection told us something the brief had not.<\/p><\/div><\/div><div class=\"pixe-item pixe-item-image pixe-type-flex\" data-id=\"pixe-main-44\"  ><div class=\"pixe-image\" ><img width=\"1400\" height=\"788\" src=\"https:\/\/dgbds.uk\/wp-content\/uploads\/2026\/08\/direction-review-session.jpg\" class=\"attachment-full size-full\" alt=\"Review session in the studio\" srcset=\"https:\/\/dgbds.uk\/wp-content\/uploads\/2026\/08\/direction-review-session.jpg 1400w, https:\/\/dgbds.uk\/wp-content\/uploads\/2026\/08\/direction-review-session-300x169.jpg 300w, https:\/\/dgbds.uk\/wp-content\/uploads\/2026\/08\/direction-review-session-1024x576.jpg 1024w, https:\/\/dgbds.uk\/wp-content\/uploads\/2026\/08\/direction-review-session-768x432.jpg 768w, https:\/\/dgbds.uk\/wp-content\/uploads\/2026\/08\/direction-review-session-18x10.jpg 18w\" sizes=\"(max-width: 1400px) 100vw, 1400px\" \/><\/div><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-45\"  ><div class=\"pixe-inline\" data-typo-preset=\"caption\" ><p><span style=\"color: var(--pixe--color--primary)\">Pl.&nbsp;02<\/span>&nbsp;&nbsp;Abandoned routes, kept on the wall<\/p><\/div><\/div><div class=\"pixe-item pixe-item-title\" data-id=\"pixe-main-46\"  ><h3 class=\"pixe-inline\" data-typo-preset=\"text\" >The cost<\/h3><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-47\"  ><div class=\"pixe-inline\" data-typo-preset=\"text\" ><p>It is slower before the presentation and much faster after it. We spend longer arguing internally, because there is nowhere to hide a route we are not sure about, and the presentation itself is short.<\/p><\/div><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-48\"  ><div class=\"pixe-inline\" data-typo-preset=\"text\" ><p>Sign-off has moved earlier by roughly three weeks on average since we stopped presenting options. Most of that saving is not decision time &mdash; it is the rework that used to follow a committee choosing the safe one.<\/p><\/div><\/div><div class=\"pixe-item pixe-item-title\" data-id=\"pixe-main-49\"  ><h3 class=\"pixe-inline\" data-typo-preset=\"text\" >What we would do differently<\/h3><\/div><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-50\"  ><div class=\"pixe-inline\" data-typo-preset=\"text\" ><p>Say it in the proposal, not in the first presentation. Clients who expect three routes and receive one feel short-changed for about ten minutes, and that ten minutes is entirely avoidable by writing a sentence four weeks earlier.<\/p><\/div><\/div><div class=\"pixe-item pixe-item-divider\" data-id=\"pixe-main-51\"  ><div class=\"pixe-divider-wrap pixe-divider\" ><\/div><\/div><div class=\"pixe-column\" data-id=\"pixe-main-54\" data-width=\"1-1\"  ><div class=\"pixe-column-content\" ><div class=\"pixe-item pixe-item-text-box\" data-id=\"pixe-main-52\"  ><div class=\"pixe-inline\" data-typo-preset=\"body-small\" ><p>Filed under Process &middot; 09 May 2026<\/p><\/div><\/div><div class=\"pixe-item pixe-item-link pixe-type-button\" data-id=\"pixe-main-53\"  ><a href=\"\/infinite\/homepages\/main5\/blog\/\" class=\"pixe-text-link\" data-typo-preset=\"body-small\" >All writing<span class=\"pixe-icon pixe-type-svg\" ><svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M3 12h18M14 6l6 6-6 6\" stroke=\"var(--pixe--svg--color, #6b6b67)\" stroke-width=\"1.35\" stroke-linecap=\"square\"><\/path><\/svg><\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"pixe-wrapper\" data-id=\"pixe-main-372\"  ><div class=\"pixe-bg-style\" ><\/div><div class=\"pixe-wrapper-content\"  ><div class=\"pixe-item pixe-item-text-box pixe-animation-init\" data-id=\"pixe-main-373\" data-anim-location  ><div class=\"pixe-inline\" ><p>Let's make<br>something<\/p><\/div><\/div><div class=\"pixe-item pixe-item-text-box pixe-animation-init\" data-id=\"pixe-main-374\" data-anim-location  ><div class=\"pixe-inline\" ><p>last<em>\u200b<\/em>ing<\/p><\/div><\/div><div class=\"pixe-item pixe-item-icon pixe-type-button pixe-animation-init\" data-id=\"pixe-main-375\" data-anim-location  ><span class=\"pixe-icon pixe-type-svg\" ><svg width=\"17\" height=\"12\" viewbox=\"0 0 17 12\" fill=\"none\"><path d=\"M10.127 0.398438L14.9619 5.2334H16.125V6.3584H14.9619L10.127 11.1934L9.72949 11.5918L8.93359 10.7959L13.3711 6.3584H0V5.2334H13.3711L8.93359 0.795898L9.72949 0L10.127 0.398438Z\" fill=\"var(--pixe--svg--color, #101010)\"><\/path><\/svg><\/span><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Why we present a single route rather than three, and what has to be true for that to be fair to the client.<\/p>\n","protected":false},"author":1,"featured_media":597,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28],"tags":[],"class_list":["post-615","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-process"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - 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